A little clarity about your data.
Straightforward information about buying, downloading and using our digital products. Questions are always welcome.
Who handles your information
Venture Studio operates this storefront and handles order and support information. For privacy questions, email support@venturestudioinc.com or write to 2559 Sedgwick Ave, Bronx, NY 10468, USA.
When you visit
This storefront has no advertising pixels or analytics scripts. The optional free-guide form collects an email address and records whether marketing updates were requested. Fonts and preview images are served with the site. Our hosting provider, Netlify, processes technical request information to deliver and protect the website. See Netlify’s privacy notice for its own practices.
When you buy
You leave this site to pay through Stripe. Stripe handles payment details; Venture Studio does not receive your full card number. We receive order information such as your email address, product, amount, payment status and transaction reference to deliver purchases, keep records and help with problems. Stripe may use its own cookies and other technologies on its checkout. Read Stripe’s privacy policy.
When you contact us
Emailing support shares the address, message and attachments you choose to send. Cloudflare routes our domain email to a Microsoft Outlook mailbox. Resend handles outgoing business email. We use those messages to answer questions and resolve order issues. Do not send passwords, full card numbers or sensitive documents. Netlify processes free-guide submissions and spam checks. We import the request, email address, timestamp and consent choice into our local studio for recordkeeping and appropriate follow-up. Requesting a download does not automatically subscribe you to marketing. The separate marketing checkbox is optional. Contact support to withdraw a marketing request; we preserve opt-outs. Other disabled forms do not collect submissions.
Use, sharing and retention
We use information for delivery, customer support, accounting and protecting the service. We do not sell customer information or add buyers to a marketing list automatically. Our hosting, payment and email providers process information needed to provide their services. Records are retained as needed for these purposes, resolving disputes and applicable recordkeeping duties; we do not promise immediate deletion of records we are required to keep.
Your choices
You can ask us to access, correct or delete information we hold about you by emailing support. We may need to verify that the request concerns your own order. We will explain any legal or operational reason we must retain a record. Rights depend on your location; you may also contact the relevant privacy authority. For data held directly by Stripe or Microsoft, their own privacy request processes also apply.